Energy Terms and Conditions

Welcome to Energy. These Terms and Conditions govern your use of our website, mobile app, and all services offered under the Energy Casino brand. By completing energy register and creating an account, you confirm that you have read, understood, and agree to be bound by the rules set out below. If you do not agree with any part of these terms, we ask that you refrain from using Energy Casino services.

1. About Us and Acceptance of These Terms

Energy is owned and operated by Probe Investments Limited, registration number C51749, registered at No. 2, Triq Geraldu Farrugia, Zebbug ZBG 4351, Malta. We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/224/2012, granted on 1 August 2018. Established in 2013, we have grown into an international gaming platform offering dedicated locales for Poland, Hungary, Finland and Germany, alongside our English-language international site.

2. Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to complete Energy Casino sign up. When you register, we require accurate personal details, and you agree that you will not create more than one account. Our energy login credentials are personal and must not be shared with third parties. We reserve the right to request identity verification documents at any stage, including before processing your first withdrawal.

3. Restricted Territories

We do not offer our services to residents of Australia, Belarus, Belgium, Brazil, Curacao, the Democratic People's Republic of Korea, Ethiopia, France and its overseas territories, Germany (outside our dedicated locale), Hong Kong, Iran, Iraq, Israel, Italy, the Netherlands, Pakistan, Romania, Serbia, Slovakia, Spain, Sri Lanka, Syria, Trinidad & Tobago, Turkey, Tunisia, Ukraine, the United Kingdom, the United States, and Yemen. If you access our platform from a restricted location, we may suspend or close your account and void any winnings.

4. Account Verification and Security

We are committed to protecting your account and may carry out identity, address and payment verification checks at any time. You agree to provide us with genuine documentation upon request. Our security team may temporarily suspend an account while checks are ongoing, and we will not be liable for delays caused by incomplete verification.

5. Deposits and Payment Methods

Our base currency is EUR, though your balance may be displayed in another currency, subject to applicable exchange premiums. Minimum deposit amounts vary depending on your jurisdiction and chosen payment method. We accept a wide range of Energy Casino payment options, including Visa, Mastercard, Neteller, Skrill, Paysafecard, MuchBetter, Jeton Wallet, Rapid Transfer, CashtoCode, ecoPayz, Neosurf, Sofort, Trustly, Giropay, Fast Bank Transfer, Verkkomaksu, EPS, AstroPay, Interac, and UPI. All energy deposit transactions are processed securely through our licensed payment partners.

6. Withdrawals

The minimum Energy Casino withdraw amount ranges between €10 and €20, or the currency equivalent, depending on your jurisdiction. On account closure, your full balance may be withdrawn regardless of this threshold. Under our closed-loop policy, funds are returned to the account and payment method originally used for deposit; alternative methods are only considered after a full assessment by our payments department. Withdrawal requests are limited to €5,000 per 24 hours unless a higher amount has been agreed in advance, and the maximum may also depend on the selected payment provider. A 10% administrative charge, with a minimum of €10, applies to any payout of funds that have not been wagered at least once. Processing typically takes up to three business days, with cash-out completed within one to five days thereafter.

7. Bonuses and Promotions

We at Energy Casino offer a generous Energy Casino new customer offer to eligible players. Our welcome bonus includes a 100% match up to €/$200, a 2x Win Multiplier applied after wagering, and Free Spins scaled to your deposit amount. To claim this Energy Casino bonus code offer, you must select the Welcome Bonus tab before making your first deposit; otherwise, choose NO BONUS. Wagering requirements are 25x the deposit plus bonus amount on eligible slots, and 15x on Free Spin winnings, with a maximum bet of €/$5. Bonus winnings are capped at €/$5,000, and Free Spin winnings at €/$400.

At Energy, we also run a Weekly Bonus offering a 50% reload up to €100 on selected slots, claimable twice weekly. Our Energy Chests promotion rewards daily logins with Free Spins or EnergyPoints, and our Telegram Giveaway provides an energy promo code redeemable for additional spins. We regularly issue an energy bonus code through seasonal campaigns, including reactoonz-bonus, road-two-cash, stunning-bonus, classic-coupon and general-saver. Please note that bonus crediting may be delayed by up to 48 hours, and all promotional terms are subject to the specific rules published on the relevant offer page.

8. EnergyPoints Loyalty Program

Every wager placed on casino and live casino games earns EnergyPoints automatically. These can be redeemed at the EnergyShop for cash or EnergySpins. A minimum of 200 EnergyPoints is required for conversion, with every 100 points equal to €/$1. Converted funds carry no wagering requirement, and ECB exchange rates apply to conversions from EUR. Our Game of the Week feature awards double EnergyPoints on selected titles.

9. Games and Fair Play

We provide access to over 3,000 games, including energy slots, jackpot titles such as Mega Moolah and Divine Fortune, and an extensive energy live casino selection featuring more than 300 live dealer tables and shows. Our Energy Casino games library includes Energy Casino blackjack, Energy Casino roulette, baccarat, Energy Casino poker, and popular titles like Aviator. Games are supplied by leading providers including NetEnt, Pragmatic Play, Play'n GO, Evolution, and many others. All outcomes are generated using certified random number generators, and a free demo mode is available directly from the game thumbnail so you can try titles before wagering real funds.

10. Responsible Gambling

We take our responsibility toward players seriously and provide tools to help you manage your activity, including deposit limits, self-exclusion, and reality checks. If you feel that your gambling behaviour has become problematic, we encourage you to contact our support team or seek help from independent organisations. We reserve the right to restrict access to our services where responsible gambling concerns are identified.

11. Account Closure and Termination

We may suspend or close your account if we detect a breach of these terms, fraudulent activity, or multiple accounts. You may also request closure of your account at any time by contacting our customer support team via LiveChat, email at support@Energy Casino.com, or by phone. Upon closure, any remaining balance will be paid out in accordance with our withdrawal policy.

12. Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of Energy after any amendment constitutes your acceptance of the revised terms. We recommend checking this page regularly for updates.

13. Governing Law and Contact

These terms are governed by the laws of Malta and the regulations of the Malta Gaming Authority. For any questions regarding our terms, bonuses, or your account, our support team is available 24/7 via LiveChat, email, or phone, in English, Polish, Hungarian, Finnish, and German.